Assistant Manager

Key Responsibilities:

Sales & Revenue Management:

Drive store sales targets through effective planning, promotional execution, and team motivation. Monitor KPIs such as conversion rate, average bill value, and customer footfall.

Team Leadership & Development:

Recruit, train, and supervise store staff to deliver exceptional service. Foster a high-performance culture through coaching, performance evaluations, and motivation.

Customer Experience Excellence:

Ensure superior in-store experience by maintaining high service standards, handling customer inquiries/complaints, and building long-term customer relationships.

Visual Merchandising & Brand Standards:

Implement and maintain La Vivente’s visual merchandising guidelines to enhance product presentation and maximize sales opportunities.

Inventory & Stock Control:

Manage stock levels efficiently, coordinate replenishment, conduct stock audits, and minimize shrinkage or losses.

Operational Management:

Oversee daily store operations including opening/closing procedures, cash handling, compliance with company policies, and health & safety standards.

Marketing & Promotions Execution:

Execute in-store promotions, bank card offers, and seasonal campaigns to attract customers and boost sales.

Reporting & Analysis:

Prepare regular sales reports, analyze performance trends, and provide insights to senior management for strategic decisions.