Customer Support Officer

# 💼 𝐏𝐎𝐒𝐈𝐓𝐈𝐎𝐍 : Customer Support Officer

# 💠 𝐂𝐀𝐍𝐃𝐈𝐃𝐀𝐓𝐄 𝐑𝐄𝐐𝐔𝐈𝐑𝐄𝐌𝐄𝐍𝐓𝐒 :

【~】✪ G.C.E. O/L or any other equivalent qualifications

【~】✪ Strong problem-solving abilities and attention to detail

【~】✪ Excellent verbal and written communication skills (Sinhala & English)

【~】✪ Basic computer literacy, including the MS office package

【~】✪ Ability to multitask and prioritize tasks effectively

# 💠 𝐑𝐄𝐒𝐏𝐎𝐍𝐒𝐈𝐁𝐈𝐋𝐈𝐓𝐈𝐄𝐒 :

【~】✪ Provide timely & effective support to customers via phone/email, addressing inquiries and resolving issues promptly

【~】✪ Resolve customer complaints and issues with professionalism and empathy

【~】✪ Prepare detailed and accurate estimations for customers based on their specific needs and requirements

【~】✪ Prepare reports as per the superior/s requirements

# ✅ 𝐁𝐄𝐍𝐄𝐅𝐈𝐓𝐒 :

【~】✪ Attractive Remuneration Package

【~】✪ Corporate Insurance Cover

【~】✪ Professional Development Opportunities

# ✅ 𝐇𝐎𝐖 𝐓𝐎 𝐀𝐏𝐏𝐋𝐘 ✍️ :

Please mention the position you are applying in the subject line,

and send your resume to careers@cba.lk

[ 𝐖𝐄 𝐇𝐈𝐆𝐇𝐋𝐘 𝐈𝐍𝐅𝐎𝐑𝐌 𝐀𝐋𝐋 𝐓𝐇𝐄 𝐂𝐀𝐍𝐃𝐈𝐃𝐀𝐓𝐄𝐒 𝐓𝐎 𝐌𝐄𝐍𝐓𝐈𝐎𝐍 𝐀 𝐕𝐀𝐋𝐈𝐃 𝐌𝐎𝐁𝐈𝐋𝐄 𝐍𝐔𝐌𝐁𝐄𝐑 & 𝐈𝐓 𝐈𝐒 𝐂𝐎𝐌𝐏𝐔𝐋𝐒𝐎𝐑𝐘 𝐓𝐎 𝐀𝐓𝐓𝐀𝐂𝐇 𝐘𝐎𝐔𝐑 𝐂𝐕 𝐁𝐘 𝐔𝐏𝐃𝐀𝐓𝐈𝐍𝐆 𝐘𝐎𝐔𝐑 "𝗜𝗞𝗠𝗔𝗡 𝗥𝗘𝗦𝗨𝗠𝗘" ]

＃ 📧 𝐸𝓂𝒶𝒾𝓁 : careers@cba.lk