Specifically, you will be responsible for performing the following tasks to the highest standards:
- Greet and serve customers in a professional, discreet, and personalized way.
- Offer menu recommendations upon request, answer questions, and share additional information with customers (e.g., portion sizes, ingredients, food allergies, etc.)
- Take accurate food and drink orders and serving them.
- Effective communication of customer order details to the kitchen and bar staff.
- Practice good customer relations and attend to customer issues/complaints satisfactorily.
- Upselling and suggestive selling items when appropriate.
- Collection and processing of bill payments, and punching orders on POS system, and closing checks.
- Doing table touches for each table.
- Arrange table settings for service and maintaining a clean and tidy outlet.
- Ensure minimum wastage and informing management if low on stocks needed.
Job Candidate Requirements:
- A genuine passion for hospitality.
- An outgoing character and warm personality who finds it easy to interact and get to know customer needs.
- Ability to listen and respond to demanding customer needs.
- Committed to delivering high levels of customer service.
- A good team player and able to work under pressure.
- A proactive person who has an eye for detail and can improve on things.
What will it be like to work for ISSO?
ISSO is a fast-growing restaurant chain, bringing people together through delicious PRAWN dishes from around the world. We believe in creating the right internal culture for our employees to best perform their tasks and excel in their roles. You will be able to work in a fast-paced working environment with a team of goal-driven, like-minded individuals.
Benefits & Incentives:
- Attractive remuneration package.
- Career development opportunities.
If this is something for you, email your CV to email@example.com with a short brief about yourself.
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