# Position : Call Centre Representative
# Company Background :
Lanka Bell is a world-class telecommunications operator that provides a full range of telecommunication services to business and residential customers in Sri Lanka. The company revolutionized the Telecommunication industry by introducing CDMA (Code Division Multiple Access) technology to the country.
Today Lanka Bell has launched the 4G LTE solution which is the fastest broadband network with Wi-Fi coverage built in as a standard feature thereby enhancing our services into high speed wireless zones which supports a wide range of telecommunication devices like Android, fixed line phones, laptops and internet connections.
With our continued market growth throughout the island, we are looking for dynamic and energetic people who have initiative and drive together with positive attitudes to take the company to the next level.
# Job Role
Handle customer complaints and queries.
Identify customer needs, and provide solutions to customer issues.
Handle various incoming and outgoing calls in a timely manner.
# Skills :
Fluency in English & Sinhala/Tamil.
Good telephone etiquette and temperament.
Effective communication skills.
# Qualifications and Experience :
GCE O/L with credit passes in Mathematics and English.
GCE A/L in any stream.
School leavers are also encouraged to apply.
Experience in similar field would be an added advantage.
# BENEFITS :
We offer you an attractive remuneration package with other fringe benefits and you can look forward to a satisfying career with endless potential for growth, excitement and personal success that only a multinational company can offer.
# HOW TO APPLY:
If you feel you are the right individual for the above position, then apply via "Apply for this job" of this advert with your RESUME.
[WE HIGHLY INFORM ALL CANDIDATES TO MENTIONED A VALID MOBILE NUMBER
AND IT IS COMPULSORY TO ATTACH YOUR CV BY UPDATING YOUR IKMAN RESUME]
Lanka Bell Limited වෙතින් තවත් දැන්වීම්