Technical Support Executive

Posted by Private Poster VERIFIED22 Oct 7:41 pmNugegoda, Colombo

#POSITION : Technical Support Executive
================================

Location: Colombo/ Nugegoda
Openings: 1
Contract: 1 Year

A specialized IT Solution providing company based in Colombo is looking for the dynamic personal to fill in the following Position.

Responsibilities:

The daily duties include but are not limited to:

Provide Help desk and front-end support to users
Deployment and support of computers (laptops/desktop PCs), peripherals, monitors, smartphones, MS office applications
Migration and backup of user data
User orientation and troubleshooting
Disposal of old equipment
Maintaining current inventory
User equipment moves
Interfacing with global service desk for closing and updating of user request tickets to ensure meeting agreed SLA.

# REQUIREMENTS :

Diploma /relevant IT Certification
1 to 3 + years of relevant working experience.
Experience in imaging and configuring PCs
Experience troubleshooting and supporting computers
Good customer service skills
Strong background in Windows Operating Systems. Knowledge of servers is an added advantage.
Strong MS Office and Email knowledge
Ability to coordinate and work with vendors work at the local and regional level
Ability to manage time effectively
Ability to effectively communicate technical information to a non-technical audience
Ability to work effectively with global and regional IT team
Ability to speak and write in English
Will to go out and Riding License will be an added advantage

# HOW TO APPLY :

If you feel you are the right individual for the above job then send your CV within 14 days via ikman.lk


Industry:
IT / Telecom
Job type:
Contract
Company website:
balanita.lk/
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