Technical Account Manager - Singapore

Posted by Job Envoy (Pvt) Ltd MEMBER14 Mar 3:00 pmColombo 1, Colombo

Jobenvoy.com is a fully invested limited liability company, headquartered in Colombo, Sri Lanka. We deliver value-driven career resources and recruitment services to Local and International countries.
Following vacancy is available in a leading company in Singapore.

# POSITION :

- Technical Account Manager

# JOB DESCRIPTION

-Manage customer relationship from a service perspective through a structured communication approach
-Understand customer needs through proactive continuous customer diagnosis
-Create, implement and follow-up service account plans and targets in alignment with customer and Key Accounts team
-Create, implement and follow-up quality plans* and targets per account in line with customer and Key Accounts team
-Identify sales opportunities, create solution and fact-based value proposal, negotiate and close deals
-Drive growth of profitable service contracts
-Follow-up value delivered, customer satisfaction and profitability on service events with customer and internally
-Support resolution of technical issues by being responsible for communication with customer and issue driver
-Manage internal interfaces to assure efficient delivery of service and quality account plans and targets
-Be an integrated member in the KA team, driving the service business as a part of a system supplier approach

# BENEFITS :

-Opportunity to work with the worlds leading player in its category which is know for the its strong work ethics and culture. The organization offers strong career progression in the mid-long run internationally.
-Above market standard salary for the right candidates

# REQUIREMENTS

-You should have over 10 years of relevant experience in the technical Key account management and sales.
- You should have worked in and managed field services team. You should come from an Engineering background (MUST)

# HOW TO APPLY :

Please send apply via ikman.lk by tapping "Click to Apply" within 14 days. To get more details "Visit Our Member's Page" on Ikman.lk.

Jobenvoy.com(Pvt) Ltd.
Level 9, Ceylinco House,
69 Janadhipathi Mawatha,
Colombo 01, Sri Lanka


Industry:
Corporate Management / Business Analyst
Job type:
Full time
Company website:
www.jobenvoy.com/
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 Application deadline: 28 Mar 2017

 

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 Application deadline: 28 Mar 2017
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