Posted by Aegis Global MEMBER 1 Nov 8:08 pmColombo 2, Colombo
~ About Aegis ~
Aegis is a global consulting, technology, outsourcing and training company committed to impacting clients’ business outcomes by focusing on enhancing customer experience across all touch points and channels. Aegis has operations in 43 locations across 9 countries with more than 40,000 employees.
# POSITION : QA Executive
# REQUIREMENTS :
Monitoring and evaluating calls – Coaching and feedback
- Ensuring implementation of action plan
- Tracking compliance of corrective actions
- Continuously improving process performance metrics
- Ensuring compliance to monitoring and feedback process by Meeting audit targets
- Ensuring continuous improvement in the scores of all quality metrics
BPO experience preferred for all positions. Please forward your resume with the position applied for as the subject of the email or walk-in with your CV to below mentioned address immediately.
# BENEFITS :
Attractive salary, EPF, ETF & many other benefits will be offered.
# HOW TO APPLY :
If you feel you are the right individual for the above position, then apply via "Click to apply" of this advert within 14 days.
Aegis Services Lanka (Pvt) Ltd.
135, Union Place,
Watch out for:
Experience. We make it easy.
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