Posted by Sha Web Design 27 Nov 7:27 amPannipitiya, Colombo
We are leading web design company in Sri Lanka looking for customer oriented representative to act as a liaison, provide services information and resolve any emerging problems that our clients might face with accuracy and efficiency. The target is to ensure excellent service standards and maintain high customer satisfaction.
# POSITION : Management Trainee (Female)
# JOB ROLE :
Sending quotation and invoices to customers.
Identify customers’ needs to achieve satisfaction.
Follow up outstanding with customers in professional manner
Communicate with customer’s requirement and convey the requirement to design and development team.
Keep records of customer interactions, process customer accounts and file documents.
# REQUIREMENTS :
Strong phone contact handling and active listening.
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills.
Ability to multi task, priorities skills.
Have to have minimum Advance Level Qualification and above.
Must have IT Diploma or Diploma in Computer Science
School leavers too apply ( age 18-30 )
# HOW TO APPLY :
Apply within 14 days via ikman.lk
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