Call Center Agent

Posted by Private Poster24 Oct 3:53 pmColombo 5, Colombo

#POSITION : Call Center Agent
=======================

# REQUIREMENTS :

We are looking for the ones who should be willing to work on shift basis including weekends when required. Handle customer inquiries and forward them to relevant parties. Route calls to appropriate resource. Follow-up customer calls when necessary. Answer calls and respond to emails. Manage and resolve customer complaints. Ability to work as part of team and achieve set targets.

* At least 2 years experience in call center / Telesales
* Ability to converse in English / Sinhala fluently (Tamil would be an added advantage)
Send your application with two non-related referees for more details

# HOW TO APPLY :

If you feel you are the right individual for the above job then send your CV within 14 days via ikman.lk


Industry:
Customer Service
Job type:
Full time
Company website:
www.mydoctor.lk
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